Cancellation policy

Kahoots Online Purchase & Cancellation Policy

1. Online Purchase Options

At Kahoots, we make it easy to shop for your pet’s favorites right from home!
All purchases on kahootsfeedandpet.com fall under one of the following options:

a. One-Time Purchases

  • Available on all online products unless otherwise noted.

  • Simply add items to your cart and check out securely using your preferred payment method.

  • You’ll receive an order confirmation email and a shipping confirmation with tracking details once your order is on its way.

b. Auto-Delivery (Subscription)

  • Select products offer auto-delivery so your pets never miss a meal or treat.

  • Choose your preferred delivery frequency (e.g., every 2, 4, or 8 weeks).

  • You’ll receive an email reminder before each renewal, giving you time to adjust, skip, or cancel as needed.

  • Subscription management is available through your Kahoots online account at any time.

2. Payment Methods

We accept the following payment options for online orders:

  • Visa, MasterCard, American Express, Discover

  • Apple Pay, Google Pay, and Shop Pay

  • PayPal

  • Kahoots digital gift cards

All online transactions are processed securely through Shopify’s encrypted checkout system.