Refund policy

To start a return, you can contact us at customerservice@kahootspet.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
Your refund will be processed as store credit.

If more than 15 business days have passed since we’ve approved your return, please contact us at customerservice@kahootspet.com.